{"id":1728,"date":"2023-03-11T09:57:18","date_gmt":"2023-03-11T08:57:18","guid":{"rendered":"https:\/\/www.flipchart.it\/?page_id=1728"},"modified":"2026-06-07T07:19:31","modified_gmt":"2026-06-07T05:19:31","slug":"handle-the-delivery","status":"publish","type":"page","link":"https:\/\/www.flipchart.it\/en\/handle-the-delivery\/","title":{"rendered":"Handle the delivery"},"content":{"rendered":"

What to do when the courier delivers.<\/h1>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>

When the courier delivers, you must check:<\/h2>\n
    \n
  1. That the package is intact, undamaged and in any case compliant with the standard characteristics of a package.<\/li>\n
  2. That the number of packages indicated in our invoice corresponds to the number of packages actually delivered.<\/li>\n<\/ol>\n

    Any disputes must be immediately raised to the courier, in the absence of these the shipment is considered delivered correctly.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>

    <\/div>

    How to behave in the event of damage due to transport or suspicion of missing products:<\/h2>\n
      \n
    1. Express a specific reservation, i.e. you accept the delivery but sign the courier’s document writing “I accept with reservation” specifying the reasons in detail.<\/li>\n
    2. Reject the damaged goods if it is not possible to accept them with reservation or if the damage is still visible without having to open the boxes.<\/li>\n<\/ol>\n

      Without a written reservation it will not be possible to claim for damages or shortcomings.<\/p>\n

      In case of disputes, write to us immediately at order@flipchart.it<\/a><\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>

      Remember: you have all rights to make the courier wait a couple of minutes for checking the condition of the packaging!<\/strong><\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"What to do when the courier delivers. When the courier delivers, you must check: That the package is intact, undamaged and in any case compliant with the standard characteristics of a package. That the number of packages indicated in our invoice corresponds to the number of packages actually delivered. Any disputes must be immediately raised...","protected":false},"author":4,"featured_media":844,"parent":0,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1728","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.flipchart.it\/en\/wp-json\/wp\/v2\/pages\/1728","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.flipchart.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.flipchart.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.flipchart.it\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.flipchart.it\/en\/wp-json\/wp\/v2\/comments?post=1728"}],"version-history":[{"count":4,"href":"https:\/\/www.flipchart.it\/en\/wp-json\/wp\/v2\/pages\/1728\/revisions"}],"predecessor-version":[{"id":1800,"href":"https:\/\/www.flipchart.it\/en\/wp-json\/wp\/v2\/pages\/1728\/revisions\/1800"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.flipchart.it\/en\/wp-json\/wp\/v2\/media\/844"}],"wp:attachment":[{"href":"https:\/\/www.flipchart.it\/en\/wp-json\/wp\/v2\/media?parent=1728"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}